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Privacy Policy

DeVry University Privacy Policy

Welcome to the DeVry University Privacy Policy (the “Policy”). For purposes of this Policy, the terms “DeVry,” “DVU, “ “we,” “us,” and “our” refer to DeVry University, Inc., and all of its parent, subsidiaries and affiliates. “You” or “your” refers to you, as a user of our educational services, including any use of our websites, software applications, and mobile apps, whether operated by us or on our behalf (“Services”). It is important that you read this Policy together with any other privacy notice we may provide on specific occasions when we are collecting or processing your personal information so that you understand how and why we are using your data. This Policy supplements those other notices and is not intended to override them.

This Privacy Policy may be updated periodically to reflect changes to our information practices. Any changes will be effective immediately upon the posting of the revised Privacy Policy on our website. When we make changes to this Privacy Policy, we will update the “Last Revised” date below. If the changes will have a fundamental impact on the nature of how we collect, use or share your data, we will give advance notice of such changes. We encourage you to periodically review this page for the latest information on our privacy practices.

Last Revised: June 30, 2023.

General

We respect the privacy of every individual who visits our websites or responds to our promotions. We act reasonably to protect your privacy, but obviously cannot guarantee security against “hackers” or other issues beyond our control. To better protect your privacy we provide this Privacy Policy explaining our online information practices and the choices you can make about the way your information is collected and used. This Privacy Policy applies to all information collected or submitted on DVU websites, unless otherwise posted.

Personal Information We Collect From You

For purposes of the Privacy Policy, personal information refers to any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to any individual or a household. It does not include anonymous or aggregated data that cannot be associated with an individual or household. DVU does not collect any personal information from you unless you provide it voluntarily. If you do not want your personal information collected, do not submit it to us. The types of personal information we may collect include the following:

  • Identifiers such as

    • First, middle and last name, previous names, maiden name, alias

    • Street address, city, state, country, postal code

    • Address type

    • Email address

    • Valid day or evening telephone numbers

    • Cell phone number

    • Social Security number

    • Driver’s license number

    • State identification card number 

    • Online identifier

    • Username or similar unique personal identifier

    • Date of birth

    • Place of birth

    • Physical characteristics or description

    • Citizenship

  • Credit card number

  • Electronic signature

  • Audio, Electronic and Visual Information such as digital photographs and recordings

  • Confirmation of the age of majority

  • Characteristics of protected classifications under California or Federal law, such as sex/gender, race, ethnicity, national origin, marital status, disability, military or veteran information and age

  • Native language

  • Tribal affiliation

  • Employment-Related Information such as employment status, history, employer contact information

  • Criminal background status 

    • Certificate, licensure or other professional information

    • Prior education history including prior schools attended, degrees, certificates and licenses earned as well as other academic and professional information

  • Current degree program of interest

  • Current modality of interest (e.g. online or on-ground)

  • Information related to financial aid eligibility

  • Learning, skill or career assessment and diagnostic data

  • Career goals

    • Other personal information after you become a DVU student such as campus attended, student ID, credits earned, course assignments, grades, academic performance indicators, and other educational information relating to your enrollment at DVU
  • Educational Information such as educational records that contain information directly related to a student and which an educational institution or agency or party acting for the institution or agency maintains

  • Financial Information such as status and other financial information related to your tuition account, financial aid information, tax information, credit history, bank account, bank routing number, credit or debit card information and payment details

  • Commercial Information such as details about payments to and from you, your account balance with us, other details of products and services you have purchased from us, or purchasing consuming tendencies or histories

  • Internet and other electronic network activity Information such as internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our Services

  • Usage Data regarding how you use our Services

  • Marketing and Communications Information such as marketing campaign data, click-throughs, your preferences and consent in receiving marketing from us and our third parties, email and text communications, and your communication preferences

  • Sensitive Personal Information. We collect personal information that is defined as “Sensitive Personal Information” under California law, including driver’s license number, social security numbers, race or ethnic origin, and health information. We do not use or disclose Sensitive Personal Information for any business purposes other than as permitted by law, including to providing good and services, verifying your information, processing payments, providing financial aid, ensuring security and integrity, and/or as permitted by further regulations.

We may also collect, use and share aggregated data such as statistical or demographic data for any purpose. Aggregated data may be derived from your personal information but is not considered personal information as this data does not directly or indirectly reveal your identity. However, if we combine or connect aggregated data with your personal information so that it can directly or indirectly identify you, we treat the combined data as personal information, which will be used in accordance with this Policy.

Retention: For each of these categories of personal information, we will retain the information as long as is reasonably necessary to fulfill the purpose for which it was collected, to comply with applicable laws and regulations, and/or to support any claim, defense, or declaration in a case or before a jurisdictional and/or administrative authority, arbitration, or mediation panel.

 

How We Collect Personal Information From You

You may give us your personal information by filling in forms, enrolling in one of our educational programs, or by corresponding with us by post, phone, text, email or otherwise. This includes personal information you provide when you:

  • Submit a Request for Information form

  • Submit a Contact Us form

  • Use the chat feature on our website

  • Call, email, or text us

  • Apply to enroll and/or enroll in one of our educational programs

  • Request a student ID

  • Register for classes

  • Apply for financial aid

  • Create a student account, including a student portal, LMS or other account

  • Order or purchase educational or other products and services

  • Attend our courses, programs or other events where we collect information about you

  • Submit a review or student testimonial

  • Use one of our career resources

  • Use one of our online learning management, student portal, or other interactive tools

Cookies

DVU may collect other information from you that is not in conjunction with your name. Although most of this information is collected from you when you submit it voluntarily, some of it may be collected automatically by use of a “cookie.” Cookies are small text files that we or our service provider transfers to your computer’s hard drive through your web browser that enables us or our service provider’s systems to recognize your browser and capture and remember certain information. Cookies allow us to, among other things, measure activity on our website and to personalize your experience on our website. For instance, cookies may enable us to remember your viewing preferences without requiring you to re-type a user name and password. Cookies may also allow us to track your status or progress when ordering products from us. If you choose, you can set your browser to reject cookies or you can manually delete individual or all of the cookies on your computer by following your browser’s help file directions. For more information about cookies and about turning off cookies, please see: http://www.allaboutcookies.org. However, if your browser is set to reject cookies or you manually delete cookies, you may have some trouble accessing and using some of the pages and features on our website.

Automated Technologies or Interactions

As is true of most websites, we receive and store certain types of personal information whenever you interact with us online. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. When you access and use our Services from your mobile devices, we receive data from that mobile device. This may include your device ID, location data, IP address and device type. You may manage how your mobile device and mobile browser share location information with us, as well as how your mobile browser handles cookies and related technologies by adjusting your mobile device privacy and security settings. Please refer to instructions provided by your mobile service provider or the manufacturer of your device to learn how to adjust your settings.

Information We Collect From Third Parties

We collect personal information from various third parties, including those listed below. The collection, use, and disclosure of personal information received from third parties is governed by the privacy policies listed on the website where the information was submitted by the user. Third parties may send their own cookies and pixel tags to you, and may collect information and use it in a way inconsistent with this Policy. Please carefully review these third-party privacy policies to understand how your information may be collected, used and disclosed by these third parties.

Third Party Service Providers: We collect personal information from service providers including where we operate accounts on third-party platforms, such as online application submission and management platforms, student information platforms, learning management platforms, background and credit check providers, payment processors, email platforms, call centers, and social media platforms.

Third Party Advertising Partners: We collect personal data received from third party advertising partners, including partners who host and manage various advertisements and online forms where you can request additional information.

Third Party Private Loan Vendors: If you set up an account with an institutional loan vendor, we may collect personal information from them related to your institutional loan.

Google Analytics: We use third party cookies provided by Google Analytics to assist us in better understanding our website visitors. These cookies collect IP address and usage data, such as the length of time a user spends on a page, the pages a user visits, and the websites a user visits before and after visiting our website. Based on this information, Google Analytics compiles data about website traffic and interactions, which we use to offer better user experiences and tools in the future. For more information on Google Analytics, visit http://support.google.com/analytics.

Your ‘Do Not Track’ Browser Setting: Some web browsers incorporate a “Do Not Track” feature (DNT) that signals to the websites that you visit that you do not want to have your online activity tracked. Many websites and applications, including the Services, do not currently respond to web browser DNT signals because such signals are not yet uniform. For more information about DNT signals, please visit http://allaboutdnt.com. Other third party websites may keep track of your browsing activities when they provide you with content, which enables them to customize what they present to you on their websites.

How We Use the Information We Collect

Our primary purpose for collecting personal information is to provide you with products and services you request. We may also use the information that we collect for one or more of the following business purposes:

  • To determine your admissibility and to register you for your selected educational programs

  • To verify your educational background during the enrollment process

  • To determine your eligibility for internal and external financial aid and assistance

  • To contact you regarding your status with DVU

  • To provide requested products and services

  • To respond to your inquiries and provide customer support

  • To analyze academic and learning outcomes and preferences

  • To administer promotions in which you have indicated an interest

  • For our internal marketing purposes, which include, but are not limited to, sending you material about products, services, updates, etc. that we think may be of interest to you

  • For fostering communication and collaboration among members of DVU through social networks

  • To analyze how our websites and services are being accessed and used

  • For investigation of information security and information asset protection-related incidents

  • To test, correct and improve our content, applications and services

  • To develop new apps, products and services

  • For online behavioral advertising purposes

  • To improve student retention, website and service performance, user experience and delivery

  • To prevent or stop other prohibited, illegal or harmful activities (including illegal downloading of copyrighted materials in accordance with our Terms of Service)

  • To investigate suspicious information that denotes illegal activity such as financial aid fraud

  • For external academic research and scholarship

  • To analyze risk and business results

  • To obtain payment for services that we provide to you

  • To provide you with information concerning arrangements and other options for the repayment of funds loaned to you for your education

  • To maintain educational and business records for reasonable periods

  • To enforce our Terms of Service

  • To connect you with relevant career and other resources

  • As otherwise permitted or required by law

  • As necessary to comply with legal requirements, to enforce the terms of our Enrollment Agreement, to prevent fraud and to cooperate with law enforcement and regulatory authorities

  • For purposes disclosed at the time you provide your information or as otherwise set forth in this Policy

  • To provide career services assistance

How we Disclose Personal Information

We disclose your personal information with third parties only in the ways that are described in this Policy and with our business partners, suppliers and sub-contractors in order to provide you with our Services and perform any contract we enter into with them or you.

  • Information You Instruct Us to Share

    You may be presented with an option to have us send certain information to third parties or give them access to it. If you choose to do so, your personal information and other information may be disclosed to such third parties and all information you disclose will be subject to the third-party privacy policies and practices of such third parties.

  • Service Providers.

    We may use third-party service providers to perform certain business services on behalf of us or the service, and may disclose personal information to such service providers as needed for them to perform these business services. Service providers are only allowed to use, disclose or retain personal information to provide these services and are prohibited from selling personal information. Business services provided include, but are not limited to, hosting services, software as a service, document management services, communications services such as email, text, video and chat services, software and website development services, scholarship and financial aid services, lending and loan processing services, collection services, accounting and audit services, compliance services, quality control services, analytics services, call center services, housing services, marketing services, employment and employment verification services.

  • Internal Third Parties.

    We may disclose personal information with our parent company, subsidiaries and other companies owned by or controlled by DVU who may use the personal information for the purposes described above.

 

Categories of personal information that have been disclosed for a business purpose in the past twelve months include:

 

  • ·       Identifiers

  • Educational Information

  • Financial Information

  • Commercial Information

  • Characteristics of protected classifications under California or federal law

  • Professional-Related Information

  • Employment-Related Information

  • Audio, Electronic, and Visual Information

  • Internet and other electronic network activity information

  • Usage Data

  • Marketing and Communications Information

  • Sensitive Personal Information

  • Business Transactions

    We may do business with third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal information in the same way as set out in this Policy.

  • Legal Process

    Subject to applicable law, we may disclose information about you (i) if we are required to do so by law, regulation or legal process, such as a subpoena; (ii) in response to requests by government entities, such as law enforcement authorities; (iii) when we believe disclosure is necessary or appropriate to prevent physical, financial or other harm, injury or loss; or (iv) in connection with an investigation of suspected or actual unlawful activity.

  • Blogs and Online Communities

    You may choose to submit information as part of a blog or online community offered by DVU. Any information you choose to post, including personal information, may be available generally to the public, or to other members of the blog or online community.

  • User Disclosures

    Some personal information is disclosed as a matter of course as a result of your use of certain Services. Any personal information shared via any public forum using the Services or on another website (such as Facebook) may become public information. We cannot control the use of information disclosed in these public forums. You should exercise caution when disclosing information in these public areas, especially your health information and location data, and be careful how you disclose your personal information. Content posted in public areas of the Services, including advice and opinions, represents the views and is the responsibility of those who post the content. We do not necessarily endorse, support, verify, or agree with the content posted. If you have any questions or comments about any content posted using the Services, please contact us at the address below.

 

USERS ASSUME ALL RESPONSIBILITY FOR ANY LOSS OF PRIVACY OR OTHER HARM RESULTING FROM THEIR OWN VOLUNTARY DISCLOSURE OF PERSONAL INFORMATION IN PUBLIC FORUMS.

 

Do Not Track Signals

Some web browsers and devices permit you to broadcast a preference that you not be "tracked" online. At this time we do not modify your experience based upon whether such a signal is broadcast.

Personal Information Sold or Shared

We have not sold any personal information in the past twelve months. We have shared personal information in the past twelve months with our third party advertising partners to serve ads to you about our products and services as you browse the Internet. “Sharing” is defined under California privacy law as “renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer’s Personal Information by the business to a third party for cross-context behavioral advertising, whether or not for monetary or other valuable consideration, including transactions between a business and a third party for cross-context behavioral advertising for the benefit of a business in which no money is exchanged.” This sharing means that these third-party service providers may use their own cookies or tags to track your online activities and purchases in order to deliver targeted advertising based on your interests. You can opt of sharing through the Do Not Share My Personal Information  link. Additionally, if your browser supports it, you can turn on the Global Privacy Control (GPC) to opt-out of the “sharing” of your personal information. Learn more at the Global Privacy Control website. We do not have any actual knowledge of selling or sharing Personal Information of minors under 16 years of age.

Children's Privacy

The Services are intended for adult use only and is not directed towards children, minors, or anyone under the age of 16. If you are under the age of 13, you are not authorized to provide us with any Personal Information. If the parent or guardian of a child under 13 believes that the child has provided us with any Personal Information, the parent or guardian of that child should contact our us at the email address below and ask to have this Personal Information deleted from our files.

Parents/Gurdians

Any information collected by DeVry from children is used only for the sole purpose of delivering the requested service/materials. If you have a question, or would like to review or delete your child’s personally identifiable information, contact us via one of the methods listed at the bottom of this Privacy Policy.

Third-Party Websites

Links and plug-ins to third-party websites on DeVry sites are provided solely as a convenience to you. This may include websites operated by third parties such as Twitter, Facebook, and Instagram buttons. If you use these links or plug-ins, you will leave the DeVry site. DeVry does not review all third-party sites, nor does it control or assume responsibility for the content or privacy policies of any of these sites. Thus, DeVry does not endorse or make any representations about them, or any information, or other products or materials found there, or any results that may be obtained from using them. If you decide to access a third-party site linked to a DeVry website, you do so at your own risk. We recommend that you read any third-party website’s privacy policy if you decide to access it.

How can you Correct Your Information?

If you have any questions regarding this Privacy Policy or would like to have your personally identifiable information modified or deleted from our records, please email us or call our toll-free number.

How to Contact us, And How we May Contact you

Should you have other questions or concerns about this Privacy Policy, contact us at:

DeVry University - Legal Department
1200 East Diehl Road
Naperville, IL 60563
1-866-338-7934

For students outside the US or Canada, contact our International office:
1-602-216-7700

If we are required to provide you with notice of a particular event or incident, we will send you that notice by email, telephone, or mail.

Notice for California Residents

This notice supplements the information contained in our Privacy Policy and applies solely to visitors, users, and others who reside in the State of California (“consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 as amended by the California Privacy Rights Act of 2020 (“CCPA”) and other California privacy laws. Any terms defined in the CCPA have the same meaning when used in this notice.

Your Rights and Choices

The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

Access to Specific Information and Data Portability Rights

Upon verification of your identity, you may:

  • No more than twice in any 12-month period, request disclosure of the following information:

    • The categories of personal information we collected about you.

    • The categories of sources for the personal information we collected about you.

    • The categories of personal information sold or disclosed to third parties.

    • Our business or commercial purpose for collecting, sharing or selling that personal information.

    • The categories of third parties with whom such personal information is sold or disclosed.

    • The specific pieces of personal information we collected about you (also called a data portability request).

  • Request to correct inaccurate personal information.

  • Request deletion of your personal information, subject to the exceptions provided by law.

Deletion Request Rights

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service providers to:

  1. Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.

  2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.

  3. Debug products to identify and repair errors that impair existing intended functionality.

  4. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.

  5. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.).

  6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.

  7. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.

  8. Comply with a legal obligation.

  9. Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Exercising Access, Data Portability, and Deletion Rights

To exercise the rights described above, please submit a verifiable consumer request to us by either:

 

Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. The verifiable consumer request initiated by you our your authorized agent must: 

 

  • Include your full legal name, email and phone number, which we will need to contact you in order to verify that you are the person about whom we collected personal information or an authorized representative.

  • Describe your request with sufficient detail that allows us to properly understand, evaluate and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. You may need to provide additional information in order to verify your request. Depending on the nature of the request, we may require additional verification actions be taken, including but not limited to providing a signed declaration under penalty of perjury that you are the consumer whose personal information is the subject of the request. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

 

Response Timing and Format

We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.

If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

  • Deny you goods or services

  • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.

  • Provide you with a different level or quality of goods or services.

  • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

Other California Privacy Rights:

California Civil Code Section 1798.83 permits California residents who have provided personally identifiable information to us or our third-party advertisers and marketing partners, if any, to request certain information regarding our disclosure of personally identifiable information to third parties for direct marketing purposes. We do not share information we collect about you with third parties for those third parties’ direct marketing purposes.